We run out of Danville, and Lancaster is an 11-mile drive from there. We don't keep a depot or a crew stationed in Lancaster - every job means loading the truck in Danville and driving out, same as we would for Junction City at 4 miles or Stanford at 10. Lancaster sits a bit farther out than Junction City or Burgin but still closer in than Wilmore, which is the far edge of where we go.
We're not going to promise a same-day window or a fixed arrival time here, because we haven't got a number for that we can stand behind. What we can tell you is that the trip is a known one for us, not a stretch. Bring us the make of your opener and roughly how old the door is if you know it, and we can usually tell you over the phone whether it's a parts job or something bigger before we ever get in the truck.